Buyers FAQs frequently asked questions

When should I expect to receive a Home Information Pack/Energy Performance Certificate for a property I am interested in buying/am in the process of buying?
If a property which falls within the scope of the scheme is first placed on the market during the temporary period, which runs from 1 August until the 31 December 2007 for properties with 4 bedrooms or more, and 10 September until 31 December for properties with 3 bedrooms or more, then the HIP must be commissioned before marketing can begin. During this period the EPC must be provided before exchange, although there is no set time limit on when the rest of the HIP should be provided.
 
If a property which falls within the scope of the scheme is first marketed from 1 January 2008 onwards, a HIP including the EPC should be available from the time it is first placed on the market.
 
What can I do if a HIP/EPC isn't provided?
Except in relation to properties first placed on the market during the temporary period, which runs from 1 August 2007 until the 31 December 2007, which are being marketed without Packs, potential buyers have a right to a copy of the Pack and this should be provided within 14 days of request. Sellers are entitled to make a reasonable charge to cover copying and postage costs and may also refuse to provide a copy in certain limited cases. These are where the seller believes that the person making the request

• could not afford the property;
• is not really interested in buying the property
• is not a person to whom the seller would wish to sell the property (but this does not allow them to unlawfully discriminate against someone).

If you believe that you are being denied a copy of the pack unlawfully, local authority trading standards officers are responsible for enforcement of these duties.

How much does a Home Information Pack cost?
Copies of Packs are free to buyers, although a reasonable charge may be made for copying and postage.

What can I expect to see in my Pack?
The following documents are compulsory and must be included in a Pack :

• Home Information Pack Index
• Energy Performance Certificate
• Sale statement
• Standard searches
• Evidence of title

Additional information for leasehold and commonhold sales, where appropriate.

You can also include other documents such as a Home Condition Report, an environmental or flood risk search and other information that would be of interest to a potential buyer as defined in the regulations.Take a look at What will a Pack look like?

Who compiles HIPs?
Sellers can hire estate agents, solicitors, separate pack providers, or do it themselves.

Are HIPs required across the UK?
No - only in England and Wales.